Our place

Booking conditions

To reserve a pitch at Campingplatz Kratzmühle a deposit is payable. This will be deducted from your bill when you pay at the site. For some special offers, the full amount for your stay is required in advance; in this case, our general booking conditions for pitches apply. Should you wish to change your booking, there will be a fee of €10.

Please note that reservations can only be confirmed once we have received your registration form and the deposit.

If the campsite is fully booked we will inform you. Please reserve your pitch at least 21 days in advance of your arrival so that we can get in touch with you if there are any problems. If you are making a last-minute booking please ring us beforehand so that we can confirm if there are pitches available. We will try to accommodate all requests for pitches as far as possible. Specific pitch numbers or categories can also be booked, we would be happy to provide you with information about the available options.

Cancelling the booking: Written cancellation must be received by Campingplatz Kratzmühle 14 days before the arrival date. In this case, we will refund your deposit minus a €10 administration fee. If we do not receive written cancellation or if you fail to turn up on the arrival date the deposit will not be refunded. The reserved pitch will be available on the day you arrive from 11am to 1pm and from 3pm to 7pm and the pitch must be vacated by 11am on the day of departure. Should your arrival be delayed please inform the campsite manager. Pitch fees will be charged from the booked day of arrival. Unless we hear otherwise from you, the pitch will be kept free until 8pm. After this time, we can reallocate the pitch.

Please transfer the deposit to the account number provided. Please note that we can only deduct the amount from your bill that has actually been credited to our bank account. Bank charges are paid for by the client.

For bank transfers within the EU please use the provided IBAN and BIC code to avoid additional bank transfer fees.